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Services & Departments

Municipal Freedom of Information (MFFIPA) Requests

Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990

What is MFFIPA?


The purposes of this Act are,

(a) to provide a right of access to information under the control of institutions in accordance with the principles that,

(i) information should be available to the public,

(ii) necessary exemptions from the right of access should be limited and specific, and

(iii) decisions on the disclosure of information should be reviewed independently of the institution controlling the information; and

(b) to protect the privacy of individuals with respect to personal information about themselves held by institutions and to provide individuals with a right of access to that information.  R.S.O. 1990, c. M.56, s. 1.

How do I submit an FOI request under the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA)?

  • Complete the Request for Access to Record Information Form (pdf document at the bottom of the page) or write a letter setting out which "records" you are seeking
  • If you decide to write a letter, make sure to include:
    1. Your full mailing address.
    2. Your telephone number where you can be reached during the day.
    3. The names of the specific files or types of records you would like access to
    4. A photocopy of a piece of identification with your signature on it, such as driver’s licence, but only if you are requesting access to your own personal information.
    5. A signed and dated letter of consent if you are acting as an agent for someone else.
  • Pay the $5.00 application fee - cash, or cheque or money order made payable to the "Municipality of Hastings Highlands" 
  • Mail your application form or letter and $5.00 application fee to the Clerk’s Office, or drop it off in person to the Clerk’s Office.


Do I need to submit an official FOI request if I want to access Municipal records?

  • Not necessarily; the Municipality will often routinely disclosed records and information to the public.
  • Contact the program you believe has custody or control of the records you are seeking to see if the information can be disclosed informally to you.
  • A formal FOI request may be required when:
    • You are requesting access to records to which a mandatory exemption to disclosure may apply, such records containing another individual’s personal information or confidential information provided by other businesses or government agencies.
    • You are requesting access to records where a discretionary exemption under MFIPPA is applicable, such as records subject to solicitor-client privilege, records relating to law enforcement investigations, etc. 
    • You are requesting access to a voluminous amount of information.

What is the Municipality's time limit for processing an FOI request?

  • 30 calendar days from the day the Municipality receives both your written request and $5.00 application fee.
  • Where voluminous records are requested an extension of the 30 day limit may be issued and you will be advised accordingly.
  • If a third party notice is required, the 30 day time limit starts from the day the notice is sent to the third party.
  • If consultations are required with persons outside of the Municipality, a notice of extension to the 30 days may be issued for the amount of time needed for the consultations to take place; you will be advised accordingly.


How must the Municipality respond to an official FOI request?


  • A decision on access must be issued in writing and must contain the following:
    • Whether full, partial or no access is granted, or if no responsive records were located.
    • If access is denied, or where no records are located:
      • The reason for the refusal or a statement setting out that no records were located.
      • The contact information for the person that made the decision on access.
      • The contact information of the Information and Privacy Commissioner/Ontario.

        For information on making a freedom of information request, please visit:

Municipal Freedom of Information (MFFIPA) Requests Documents