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Internet and Telephone Voting

2022 Municipal Election – Public Procedures Manual

The 2022 Municipal Election – Public Procedures Manual outlines the procedures for conducting the 2022 Municipal & School Board Election. In here you can find information on:

  • Voting Period – Including how and when you can vote
  • How Telephone/Internet Voting works
  • Where you can go if you require assistance with voting during the Voting Period and how you can be added or update your information on the Voters’ List
  • Prescribed forms to be used for the Election

Why Internet and Telephone Voting?

There are many advantages to why we adopted this method of voting for the Election:
Emergency Preparedness: Voting by Internet or Telephone does not require any large gatherings at polling stations, and allows voters to vote from the comfort and safety of their home if future emergency stay-at-home orders are issued.
Efficiency: reduces printing, return postage fees, staff time for vote counting, and the amount of paper utilized.
Accessibility: Internet and Telephone Voting is a convenient option for electors allowing them to use their own devices and access their ballots anytime during the voting period, and from anywhere with Internet or Telephone access.
Accuracy: Internet and Telephone voting uses electronic ballots exclusively reducing counting error from manual tabulations;
Automatic Tabulation: 100% of the results will be available shortly after 8:00 p.m. on October 24, once all voters have completed their voting (if they logged in before 8:00 p.m.).
Convenience: Thousands of Hastings Highlands non-resident electors do not live in Hastings Highlands year round and therefore should be given the equal opportunity to vote as those who live here. Every elector will be able to vote from a location of their convenience. Also, compared to vote by mail voting from years past, voters will no longer need to find a postal box, or rely on the postal service to ensure their ballot is returned back to the municipal office.

How to Vote

How to Vote – Voting is convenient with Internet or Telephone Voting:

  1. Wait for your Voter Instruction Letter to arrive in the mail (late September, early October). If you don’t receive a Voter Instruction Letter in the mail by early October – contact the Municipal Office at (613) 338-2811 ext. 277 or 211.
  2. Hold on to the Voter Instruction Letter in a safe place until voting opens on Tuesday, October 11, 2022 at 10:00 a.m.
  3. You will have 14 Days to vote, but do not wait until the last minute in case you have difficulty logging into the voting system.
  4. Open your Voter Instruction Letter and find your PIN number that will grant you access to the voting system. Please Note – If you did not receive your Voter Instruction Letter in the mail by October 11, you will be able to obtain a new one from the Municipal Office.
  5. You Have Two (2) Ways that You Can Vote:
Vote by Telephone
(Takes about 10-15 minutes)
Vote by Internet
(Takes about 5 minutes-Easier Method)
1. Call the number provided in your Voter Instruction Letter
2. Enter your date of birth
3. Enter your PIN
(If you get an error while trying to login it may be an incorrect or missing birthdate and once you contact the voter help line to have it corrected, you can then cast your votes).
4. Vote (use the ‘#’ sign to confirm your selections)
1. Visit the voting website provided in your Voter Instruction Letter by entering the address into the address bar at the top of your internet browser (Chrome, Firefox, Safari, etc.)
2. Enter the Human Challenge (set of distorted letters and numbers to identify) as shown on the screen
3. Enter your date of birth
4. Enter your PIN
(If you get an error on this screen it may be an incorrect or missing birthdate and once you contact the voter help line to have it corrected, you can then cast your votes).
5. Follow the prompts through all contests, and complete your ballot by pressing the “Submit” button or the “Decline to Vote” button and then the ‘Vote Now’ button.

Want to ensure your vote counted?

  • Once the voters’ vote process is complete, the voter may, at any time before the election is over, reenter their voter credentials, and this page with their voting history will be displayed confirming that their ballots are still securely in the system.
  • If you do not have access to a touchtone telephone, or internet at your home, visit the Municipality of Hastings Highlands, during their specified Voting hours, and use our touch-screen kiosks or public-access computer.

Electronic Voting Assistance

If you do not have access to a computer to vote online or if you require assistance with electronic voting please come to one of the following locations during our hours of operation.

LocationDatesHours of Operation
Municipal Office
33011 Hwy 62, Maynooth
Oct. 11
Oct. 12,13
Oct. 14, 20
Oct. 17
Oct. 18, 19, 21
Oct. 22,23
Oct. 24
10:00AM to 4:00PM
8:00AM to 4:00PM
8:00AM to 8:00PM
9:00AM to 4:00PM
8:00AM to 4:00PM
10:00AM to 3:00PM
9:00AM to 8:00PM
Lake St. Peter Community Centre
Parking Lot
5 Boulter Lake Rd., Lake St. Peter
Oct. 129:00AM to 12:00PM
Monteagle Fire Station Parking Lot
3205 Musclow-Greenview Rd., Monteagle Valley
Oct. 179:00AM to 12:00PM
Herschel Rink Parking Lot
168 S. Baptiste Lake Rd., Birds Creek
Oct. 189:00AM to 12:00PM

If you did not receive your Voter Instruction Letter in the mail by October 11th, you will be able to obtain your Voter Instruction Letter from the Municipal Office.

Voter Instruction Letter

Internet & Telephone Voting: Instructional Videos

The Municipality of Hastings Highlands will be using Internet/Telephone Voting for the 2022 municipal election. Our supplier for the service has remained the same. Should new videos be supplied we will update them accordingly. However, the 2018 instructional videos will still be relevant.