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Ontario 211 – Help Line & Search Tool

What is 211?

211 is a free, confidential telephone help line and website that connects people to social, health-related, community-based and government services in Hastings County and across the province.

211 helps people find services quickly and easily, and is available 24 hours a day, 7 days a week, in over 150 languages.

What happens when you call 211?

When a person dials 2-1-1, they are connected with a 211 Navigator who is trained to listen and understand the full picture of the caller’s unique situation and find supports and programs available to help. You can also connect with 211 services on their website which features a live chat, or by emailing [email protected]. Visit for more information. When you don’t know where to turn, turn to 211.